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Author Topic: Myro:Home / Myro:Home Helper for iOS / MacOS  (Read 14431 times)

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jraymonds

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #45 on: December 18, 2018, 05:19:22 am »
Excited to see this released -- however, the helper app is crashing on launch on 10.11.6. It is a server system running a couple of releases behind Mojave...

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.myrocontrol.MyroHomeHelper   0x000000010b7e584c 0x10b7c4000 + 137292
1   com.myrocontrol.MyroHomeHelper   0x000000010b7fd891 0x10b7c4000 + 235665
2   com.myrocontrol.MyroHomeHelper   0x000000010b857b60 0x10b7c4000 + 605024
3   libdispatch.dylib                0x00007fff8c94093d _dispatch_call_block_and_release + 12
4   libdispatch.dylib                0x00007fff8c93540b _dispatch_client_callout + 8
5   libdispatch.dylib                0x00007fff8c948c1c _dispatch_main_queue_callback_4CF + 1685
6   com.apple.CoreFoundation         0x00007fff9412b949 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
7   com.apple.CoreFoundation         0x00007fff940ea82d __CFRunLoopRun + 1949
8   com.apple.CoreFoundation         0x00007fff940e9e28 CFRunLoopRunSpecific + 296
9   com.apple.HIToolbox              0x00007fff92671935 RunCurrentEventLoopInMode + 235
10  com.apple.HIToolbox              0x00007fff9267176f ReceiveNextEventCommon + 432
11  com.apple.HIToolbox              0x00007fff926715af _BlockUntilNextEventMatchingListInModeWithFilter + 71
12  com.apple.AppKit                 0x00007fff919e4df6 _DPSNextEvent + 1067
13  com.apple.AppKit                 0x00007fff919e4226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
14  com.apple.AppKit                 0x00007fff919d8d80 -[NSApplication run] + 682
15  com.apple.AppKit                 0x00007fff919a2368 NSApplicationMain + 1176
16  com.myrocontrol.MyroHomeHelper   0x000000010b7c6999 0x10b7c4000 + 10649
17  libdyld.dylib                    0x00007fff97d9d5ad start + 1

Myro Control

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #46 on: December 18, 2018, 08:28:52 am »
Hi! Sorry you are experiencing crashing, I know that can be frustrating!  I just need a little bit more details so I can issue a fix...

Can you create a support ticket here so I can get more details: https://myrocontrol.com/support

And I can get you access to the latest beta builds.

Thanks!

Myro Control

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #47 on: December 18, 2018, 12:30:49 pm »
Also, I suspect you are non-USA based correct?  I have a fix related to international date/time issue... I can send you the new beta version to test.

jraymonds

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #48 on: December 18, 2018, 06:24:34 pm »
Created a ticket. No, I *AM* a US user. The helper app works fine under 10.13.6 (both running on a Mac Pro) but that's not where I need to run it. Is it written in Swift? I tracked down a text field anomaly that needs to be done a certain way to support 10.11 users in an app I am working on. A chance in a million that we would be seeing the same issue here but...

jraymonds

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #49 on: December 19, 2018, 03:49:32 pm »
Thanks for the super quick direct support on tracking this 10.11.6 macOS bug down. I know the update still needs to be pushed to the official App Store but otherwise I am up and running on the interim build which is all I needed for now.

adafan

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #50 on: December 20, 2018, 10:15:05 am »
How does the 14-day trial work? I've tried the free version, but now only see options to purchase either a 1-month or yearlong subscription.

Myro Control

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #51 on: December 20, 2018, 10:28:03 am »
If you have never “subscribed” you will get a 14-day trial... if you selected free, it will display without the 14-day but when you actually select one it will give you a 14-day trial.

jmorris644

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #52 on: December 21, 2018, 09:41:23 am »
I have an error on my iPad. I have created a ticket.

Joe

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #53 on: December 21, 2018, 09:52:04 am »
I just went to download the home helper. Is it correct that it will cost $99?

Thanks

Joe

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #54 on: December 21, 2018, 11:30:53 am »
Yes, the Myro:Home Helper is $99...  I appreciate the support and hope to continue providing the HAI/Leviton community with extend functionality.

jmorris644

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #55 on: December 22, 2018, 10:12:12 am »
Sorry, I didn't mean to imply that it was too much. I have purchased a license for my iPhone and I was expecting just a bit of code to allow push messages.

I assume this does more than that? Is there a feature doc somewhere?

Myro Control

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #56 on: December 22, 2018, 10:19:26 am »
The app store description and images should provide enough details... haven't had a chance yet to shot a video.  Essentially, the $99 is for HomeKit accessory bridge feature -- consider the rest "free".

jmorris644

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #57 on: December 22, 2018, 10:25:28 am »
LOL, I am a PC guy. Didn't even think of looking there. Will do.

Joe

jmorris644

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #58 on: December 24, 2018, 09:39:12 am »
Did you get my PM?

nicho03561

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Re: Myro:Home / Myro:Home Helper for iOS / MacOS
« Reply #59 on: November 29, 2019, 02:56:18 am »
wowwww!!!
this topic is so useful for me
thank you so much bro

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