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Messages - Myro Control

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Hi!  Create a support ticket @ and I can help you. 

General Discussion / Re: access control
« on: April 14, 2023, 04:52:12 pm »
Hi!  Which lock do you have -- please create a support ticket so we can troubleshoot with you.

General Discussion / Re: new version coming soon ?
« on: April 14, 2023, 04:51:40 pm »
IP cameras are supported.   Sonos, what would you like.

I have a new build that will be released soon... let me know.

Firmware / Sonos Firmware v3.0.1
« on: July 22, 2022, 07:15:24 am »
We have released v3.0.1 which does the following:

- Fixed metadata for Sonos S2 devices
- Added Myro:Bridge reboot functionality from keypad (press "-" on keypad 10 times).
- Other minor performance fixes

Please create a support ticket to get the firmware download tool.

General Discussion / Re: Is the touchpanel not available any longer?
« on: June 24, 2022, 07:18:15 am »
Correct, demand for the panels were low due to iPads coming to market.   All development is in the Myro:Home for iOS.  Visit for more info.

General Discussion / Re: Where can I find PC Access?
« on: April 28, 2022, 07:49:58 am »
Hi!  If you have a license you can contact HAI/Leviton support and they will provide a link to the software.  If you lost your license key then you can still contact HAI/Leviton and they can look it up.    If you don't have a license key, I assume they will provide you with one as well.

Hi!  You need to manually "sync controller data".

- Get to the Controller Settings (from Status tab, swipe down from the header or double tap controller name)
- Then tap "Edit"
- Then tap the controller you want to refresh.
- Then scroll all the way to the bottom and tap "Sync Controller Data".
- Follow the on screen instructions.

That will download all the data from the controller.

Report a Bug / Re: Bug? Feature Request? Flag values.
« on: February 15, 2022, 09:45:44 am »
Hi! I have verified this works correctly on an OmniPro II running firmware 4.0b.  Please create a support ticket (which seems like you did) so we can further investigate why this isn't working correctly on your panel/system).

News & Announcements / YouTube Channel
« on: January 27, 2022, 07:21:16 pm »
I've created a Myro Control YouTube channel, head over there to subscribe.  I'll be posting tutorial videos and how to use Myro:Home and products.  As I keep adding more and more features, people are asking for a manual, but it's easier just to create videos showing all the features.

Yes, you can show/hide the sections.

Report a Bug / Re: Skewed logs and delayed updates
« on: January 10, 2022, 02:22:24 pm »
Have found the issue with Thermostats... this will be fixing in v2.22.

Report a Bug / Re: Skewed logs and delayed updates
« on: January 09, 2022, 02:14:05 pm »
Hi!  v2.50 if Myro:Home Helper is available should fix many of these issues.

Please create a support ticket if you are still having issues and we can work closer to figure out the issue.

As for Myro:Home -- looks like there is another person having the same issue with climate updating... I am trying to repro it here, version  2.22 will be out this month and I want to make sure I get this bug/issue addressed.

Yes, one-time charge.   

Forums are brutal to run because of so many spammers -- easier to create a support ticket sometimes.

Yes, Myro:Home helper will send a push notification when the system is armed, disarmed and any alarm 🚨 (multiple push notifications). You can pick and chose what gets sent (e.g. door opens/closes, etc), you don’t need to enable any other features, but I’m sure you’ll love extending your HAI object as HomeKit accessories so then you can ask Siri to turn then on/off, etc.

General Discussion / HAI/Leviton Omni Firmware Chip Install Manual
« on: January 10, 2021, 09:52:31 am »
Here are the instructions on how to install the Omni Firmware Chip (latest 4.0b is available at

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