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Messages - Myro Control

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Hi Danner!

That seems odd... are you getting status updates of the switch showing up in the Home app on iOS?  Meaning, if the open the Home app on iOS, find the device in the app, then physically turn it on, does it show the device turned on in the Home app?   

The only thing I can think of is that status updates are not occurring... can you create a support ticket and I can work with you to troubleshoot further?


General Discussion / Re: Pandora refuses to stay "paused"
« on: December 20, 2019, 01:32:54 pm »
Hi!  Yes, it will auto resume if on the Pandora source... however, it should timeout if no controller is tuned to that source and/or the system is off.

General Discussion / Re: App settings
« on: October 22, 2019, 01:32:21 pm »

To get back to the controller list, you can either double tap on the controller name or swipe down starting at the controller name when on the status tab.

General Discussion / Re: I have a question about 'myro:air'
« on: October 22, 2019, 01:30:57 pm »

The USB port is meant to plug in the iPhone/iPad directly into it.

As for metadata, correct, it will send the metadata and transport control to the RNET (like an iBridge Dock did).


General Discussion / Re: features?
« on: August 21, 2019, 08:20:21 am »
Hi, yes, the audio tab should be hidden if you don’t have audio features enabled.  Is this not the case for you, if so, please open a support ticket so we can fix that.

Feature Request / Re: Keypad to disarm on entry
« on: August 09, 2019, 07:43:24 pm »
V1.14 will include the display of a disarm keypad when panel mode is enabled and an alarm is triggered.

General Discussion / Re: What is covered??
« on: August 09, 2019, 07:41:50 pm »
Hi! I’d suggest you look into our iOS app here (

If we can get all the Myro:Air buyers to pitch in to cover the costs, we may be able to get AirPlay 2... I'll ask Streams Unlimited what the cost would be -- they took over Microchips "BridgeCo" support for smaller folks like us.

Report a Bug / Re: Cannot update from trial version
« on: March 14, 2019, 07:11:09 am »
Due to limitations currently imposed by Apple on subscriptions, you can only restore subscriptions on devices that use the same Apple ID.   Can you verify that on your iPhone it’s using the same Apple ID as on your iPad?

Feature Request / Re: Connecting Screen Needed
« on: March 05, 2019, 06:49:41 am »
Thanks for the feedback — I’ll come up with something!

Feature Request / Re: Security tab sorting
« on: February 21, 2019, 06:21:53 pm »

General Discussion / Re: Favorites from Status Screen
« on: February 18, 2019, 08:38:42 am »
Will get that sorted for you (pun intended).

Feature Request / Re: Keypad to disarm on entry
« on: February 18, 2019, 08:37:54 am »
That feature is coming soon!  ;D

General Discussion / Re: disable features?
« on: February 18, 2019, 08:37:31 am »
If that feature has not been enabled or setup on the controller it should automatically hide -- is that not the case for you?  Can you do me a favor and under "About" tab, under features -- what does it show for you system?  This could be a bug -- can you also submit to so I can log a ticket?

Feature Request / Re: Data Transfer Tool
« on: February 18, 2019, 08:35:24 am »
Is it possible to have the Data Transfer Tool replace an existing entry with the same name?

Is it possible to have the Data Transfer Tool transfer the layout of the buttons on the bottom of the screen?


If the controller has already been downloaded and you try to overwrite with the same, that could cause some issues.   I have an open bug to fix for this situation.

Tab order is not currently transferred -- I will add that to the feature request list.

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