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Messages - Myro Control

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Firmware / Re: Matrix Firmware v1.3.25
« on: September 09, 2016, 07:28:17 am »

i need some support on a Kramer 6x6 matrix to russound RNET and myro where do i find the firmware

Please create a support ticket at


Firmware / Re: Matrix Firmware v1.3.25
« on: April 22, 2016, 11:22:11 am »
Hi, please email support or create a support ticket and we'll send it right over.

General Discussion / Re: Myro bridge reporting "finding zoneplayer"
« on: November 22, 2015, 09:30:11 am »
@darobin77 -- please create a support ticket and we'll be able to step you through.

Typically, if it stays on, "Finding Zone Player" it means that it was once paired and it cannot find the zone player.  The quick and easy solution is to go to the internal Myro:Bridge webpage an select the same RNET ID but the one lower in the dropdown list (it will make sense).  Then after the page reloads, press the reboot button on the back of the Myro:Bridge.

That should put it back into the "Add a Sonos Component..." message where you can pair it again.  To do this, press the "Volume Up" and "Mute" buttons on the Sonos Connect to put it into discovery mode.

Tech Notes / FAQ / Re: Russound MCA-5 HDMI Source
« on: October 06, 2015, 04:30:14 pm »
Yes, you will need keypads for the Russound for the easiest installation.  If you don't have keypads, then the via Matrix is the way to go.

Tech Notes / FAQ / Re: Russound MCA-5 HDMI Source
« on: October 04, 2015, 07:10:24 pm »

Either way, I prefer IR control via the Russound, but there are pros/cons to each. 

Feature Request / Re: Sonos auto pause (Russound)
« on: October 01, 2015, 10:38:24 am »
That's a neat feature request!  We'll look into adding this support if it's possible...

Feature Request / Re: Link keypad to multiple zones? (Russound)
« on: October 01, 2015, 10:36:36 am »

Thanks for the feature request -- that could be possible, but I'm not sure we have enough users to justify the development.  I'll leave this open to see if others have a similar need.

General Discussion / Re: Myro stops controlling KD matrix
« on: March 27, 2015, 09:44:42 am »
Just another question first.  This system will work all day just fine, maybe two days, but at some point the video switching will cease.   I went there today and cycled power simultaneously to all components, still no switching.  If I "reboot" the bridge all is well again switching sources, etc.   Is there a way to make a power cycle a "reboot?"  It seems as thought the bridge needs to be rebooted occasionally to work. Can an issue with the RNET data cause this?   

Btw, there is no internet connection, but a router is connected and the Myro has the latest firmware for offline mode.  I cleared the Myro and reflashed it again last week with the same firmware.  It appears as though I have a Bridge that is going awry, but I want to make sure that the RNET data cannot corrupt it???  Reason I ask it that I am having issue with a command that sends  "PLAY"  to the Bluray player to wake it up when that source is selected.

You should never have to reboot a Myro:Bridge that has the Matrix Firmware installed, once it's up and running.   So the issue you are having could be related to EMI or something else.  I'd rather replace the unit than have you spend time troubleshooting this.   I can advanced ship a unit if needed as well.  Please create a support ticket with address and we'll get a unit shipped out.


General Discussion / Re: Myro stops controlling KD matrix
« on: March 20, 2015, 02:39:12 pm »
Do you want me to ship you another unit?   If so, please create a support ticket, and we'll ship one out.

General Discussion / Re: Myro stops controlling KD matrix
« on: March 18, 2015, 11:02:18 am »
Can you provide us with the model of KD matrix you are trying to control? 

Also, can you verify you can control the KD matrix via a PC via Serial?

We can setup a time to chat on the phone, could be quicker to troubleshoot.  Create a support ticket:


Tech Notes / FAQ / Re: Crestron Control Module
« on: March 17, 2015, 09:18:57 am »
Some news about full control with navigation ? as I find nothing about it anywhere on website and no way to find full IP protocol promised one year ago....

Hi Vincen,

AirPlay protocol does not allow full control with Navigation.   As for the full IP protocol, we have not released it yet, we recommend RS232 as that provides everything you need and has been more reliable than using the IP method.

General Discussion / Re: Myro:Home ios8 application
« on: March 17, 2015, 09:16:16 am »
Hi there!

We are working on a brand new iOS8 release that leverages iBeacon and Apple Watch -- it will not require Myro:Home PC and will be standalone.

Tech Notes / FAQ / Re: Russound MCA-5 HDMI Source
« on: March 09, 2015, 02:07:35 pm »
Yes, you need a matrix switcher and a Myro:Bridge to be able to use the system to switch the video source with the audio source.   Just make sure you get a matrix switcher that has enough outputs as displays in the system.

For example, if you only ever will need 3 sources (STB, Bluray, AppleTV) and have 6 zones with displays, you'll need a 4x8 Matrix leaving 1 open source and 2 open outputs for future use.

General Discussion / Re: Looking to buy HDMI Matrix switcher
« on: February 02, 2015, 08:07:35 am »
I can personally recommend matrix switchers by Key Digital and Wyrestorm.

Feature Request / Re: Integration with the Russound XStream
« on: November 26, 2014, 08:02:39 am »
Hi Jim!

Been meaning to pick up an XStream to test integration with.   Perhaps Myro:Air can help for projects that require only AirPlay ;D

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